
Maybe you saw the link first on Twitter? Or when it was emailed around your office? Or perhaps you noticed a sudden influx of shaving discussions in your Facebook newsfeed. Wherever you first encountered the Dollar Shave Club video, chances are you also noticed that it was frequently accompanied by comments like “Just signed up!” and “Had to get on board. The marketing is just too good.”
That’s when you realized you were dealing with one of those wildly successful, frustratingly elusive viral marketing videos. So it probably came as little surprise to you when Dollar Shave Club revealed they had more than 12,000 new signups in less than a week. While it would be an exercise in futility to attempt to duplicate such massive viral success, there are some lessons to be found in the DSC video that all marketers can use to great, albeit less explosive, effect:
1. Embrace your personality. Every brand has a personality, and it is often a reflection of the personalities of the real people in the company. Dollar Shave Club CEO and video star Michael Dubin used to do improv comedy with the Upright Citizens Brigade. Of course, then, the video embraced his(and the company’s) sense of humor. It worked because it was real. That’s who Michael Dubin is, and Dollar Shave Club is Michael Dubin’s company.
2. Use the resources available to you. Dollar Shave Club is a startup, which means they don’t have an Old Spice sized budget to make videos. In fact, their video only cost $4,500. When it came time to produce a viral video for his company, did Michael hire an expensive production company? No, he worked with a friend. When he was in the UCB, he befriended a young lady by the name of Lucia Aniello. Since that time, Lucia has been making digital shorts for the Emmys and Audi as one half of the comedy duo Paulilu. Did Lucia need a bunch of “camera tech” and a 10 person crew to get the job done? No, she just used a Canon 5D and a steadicam. And she has polio. Ok, maybe she doesn’t have polio, but she did use equipment that, while not exactly cheap, is completely attainable even on a small budget.

Don’t have the budget to hire Terry Crews to be your spokesman? Very few companies do. So Dollar Shave Club used their own employees. I don’t know what Alejandra’s day rate is, but I’m guessing it’s less than what Isaiah Mustafa gets.
3. Play up what makes you different. Dollar Shave Club sells razors, but there is nothing special about the razors they sell. That’s why you barely even get a look at them in their video. The premise of the video is that a razor’s features won’t improve your shaving experience, but a better value and convenience will. This is so radically different from any other razor commercial you’ve ever seen, that even if the video weren’t hilarious, it would stand out.
4. Keep it brief. The video clocks in at a minute and a half, but in that time they’ve managed to communicate to you that (a)Their blades are f***ing great, (b) Their blades cost only $1, (c) they’re a subscription service that will save you time by delivering their product to you every month automatically. All that, and they made you laugh. On that note…
5. People love to laugh. Ok, so this is something we all knew before. Doesn’t make it any less true. People love to share funny videos. That will never change.