Here at vzaar we’re incredibly proud of our support team. And we know you appreciate them too…
So, we thought we’d give you a glimpse into what makes them tick. We started out with Alasdair, and now it’s Lawrence’s turn.
If you’ve ever called the vzaar London HQ, chances are you’ve spoken with Lawrence. You may know the voice, you may even know the face (thanks to many a starring role in vzaar videos like the above…). Time to meet the nerd man.
All time favourite support question:
Hmm, well, nothing beats Alasdair’s “Are you a human?”….can I have that one too :)
Biggest claim to fame:
Dick van Dyke nearly prevented my birth in the 1960s. He was filming Chitty Chitty Bang Bang near the village where my mother grew up. Lots of hills and small country roads.
It hasn’t really changed much since then. The only difference is, 50 years ago, there were far fewer cars about. I forget the exact dates but the statistic goes something like this, “by 1976 the UK had as many cars per capita as the USA did in 1929”. The result was that, sometimes, seeing a car could be a little surprising in small villages.
So, there’s my mother (I think I’ve left this vague enough to conceal her age) riding her bicycle, and everyone’s favourite chimm-e-ney sweep comes driving along in the opposite direction. Unfortunately, the two had a rather near miss and she ended up in a ditch.
What I’ve taken away from this tale is the only logical conclusion. Dick van Dyke is the Terminator. Sent back in time to prevent my birth. It stands to reason, right?
Super power I wish I had:
Does turning water into wine count? I can see that being a real money saver. Plus it would go down great at parties.
I’m not so sure what restaurants would make of it.
Most frequently asked question:
“What are you doing later?” Hmmm… possibly not. You probably want something related to vzaar…Of course, we offer a lot of different functionality, so the questions are pretty varied.
A pretty common question is, “can I make the player do X, Y, or Z?” Sometimes I get to give the simple of answer “yes, absolutely”. Other times, the answer is “no, not by default but you could….” That’s where our JS API comes in, to extend the player’s functionality, and the solutions get pretty imaginative. Check out our JQuery Library for more.
Football or soccer?
Aren’t those the same thing? Anyway, Cricket. It’s good exercise. Lots of fairly static moments, interspersed with quick frenetic periods of running/hitting/catching.
I’m terrible at it. Luckily, it’s a great spectator sport. There’s nothing like sitting around with a picnic and watching the game slowly move along.
Mustard or Ketchup?
Mustard. However, Mayonnaise beats them both. I still haven’t found a food it can’t be applied to in some manner. Well, maybe soup…. that’s a test for later…
Jason Bourne or James Bond?
James Bond. Some of those Roger Moore films are just inappropriate enough to be very funny. Although Austin Powers did very well parodying them, often they were amusing enough already.
Tea or Coffee?
Tea. Always tea. Coffee is just tea for people who can’t handle regular life.
The perfect cup of tea is:
Just your standard Breakfast tea, with the tiniest amount of milk. Any more and it spoils the flavour.
The occasional cup of Ceylon is nice too. No milk. Just a nice slice of lemon.
3 facts about Lawrence:
- 1. I once jumped off the side of a Polish train, after missing my stop. I later learned it was the wrong stop anyway.
- 2. I have a Masters degree in Political Theory (Political Philosophy). Just occasionally it helps with customer support.
- 3. I met one of my best friends when I was almost exactly 600 miles from home*. I was 17 and spending the Summer moving around Europe. One night I wound up on their doorstep, without anywhere else to stay. We remain best friends to this day.
*Google Maps estimates 600.8.
Want to know more?
For more musings from Lawrence check out the blog posts he wrote here. Lots of clever JS tricks, as well as the answers to a few of your FAQs. Or, catch him on live chat, email or – of course – on the telephone. All the contact details here.