How do I convert my video file to an accepted format?

We currently support the following file formats:

• .asf – asf format
• .avi – avi format
• .flv – flv format
• .m4v – raw MPEG4 video format
• .mov, mp4, m4a, 3gp, 3g2, mj2 – QuickTime/MPEG4/Motion JPEG 2000 format
• .wmv – Windows Media Video format
• .mp3 – mp3 audio files

If you need to convert the file format of your video, then there are a number of free services that will do this for you. We’d certainly recommend you try any of the following:

• Handbrake

• Zamzar

• Media-Convert