Want to monetize your videos with advertising, but just don’t know how to get started?

I’m pleased to annouce that vzaar Monetize is here! We’ve partnered with AOL to give you a get-started-in-seconds approach to video advertising. And the best part? Our video experts will set it all up for you.

Check out the video to:

  • Learn how to monetize your videos
  • Turbo charge your video ROI
  • Check out a live demo of the platform

Unlock video advertising revenue for your business. Find out how to get started here.

2017 is the year for your online video success. Here’s how we’re making it happen.

Wow your viewers – Reliable playback for all internet connections

Reliable playback across all internet connections

Reach customers with a weak internet connection and wow viewers with a strong connection at the same time. Introducing our API: v2, which enables multi-bitrate and adaptive streaming. Currently in BETA but stay tuned for it rolling out in early part of next year.

Encode your online video for fast and slow internet connections.
Choose 3 encoding definitions (LD, SD and HD for example) so viewers can stream your video reliably, no matter how weak or strong their internet connection is.

Reach customers with weak internet
You can create a video encoding recipe to include a variety of lower bitrate playback options. This means viewers with a weak connection won’t have to wait for ages for a video to buffer. You’ll be able to sell your videos to a global audience without worrying about slow playback.

Wow viewers with HD playback
Save another video encoding recipe to include a range of higher bitrates and dazzle your viewers with ultra HD playback. Your viewers will be able to see every raindrop on the window, every pore on your face. And they won’t have to wait for your videos to buffer.

Save time by saving your video recipes
Save your video encoding recipes so you can use them again. This will make it super quick for you to upload and encode future videos.

Monetize videos easily

monetize videos

We’re going to bring you even easier ways to monetize videos, be it via advertising or through selling your content.

Sell adverts without the stress
No need to stress about building your own partnership with the ad network. We handle that for you. All you need to do is add ad tags to your videos and watch your profit grow. Use targeted ad tags to let only certain adverts play before your videos. For a quicker fix, allow any adverts to play with untargeted tags.

Give your account manager a quick call if you’d like to set this up.

Sell your video content
Another way to monetize your videos is to sell your content. For this, security is essential. Why would people buy your videos if they can pirate them for free? You need to make sure thieves can’t get to your videos, so you can sell them at the rate they’re worth.

vzaar makes this possible.

We already offer you more security & control than any other platform for your money. We’re now topping our own record. We’re enabling super secure streaming for HTML5 players. This means no profit wasted on pirates. So more profit for you.

Brand Spankin’ New API

easily_encode_your_videos

API version 2 includes multi bitrate and adaptive streaming. Throughout 2017 we’ll be adding more and more functionality. We’re working to update our SDKs so do let us know if you need one in a specific language. We’ll keep you posted on further news!

With these exciting updates to our platform, we can make 2017 your year of online video success.


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Video Delivery diagram around the world

One of the questions we get asked a lot is, ‘How can I work out the bandwidth consumption of my videos?

On the face of it, you might think the answer is: how many videos do you have, how large is your average video, and how often will they be watched. As you might have guessed, there is more to bandwidth consumption than that.

The Video Delivery process is made a bit more complicated because what we all want, as educators, marketers, publishers or viewers is high-quality video delivered super fast wherever we happen to be watching. To provide that experience, we move the video content about in several ways.

The Video Delivery Process

First, we move your videos from our source, secure storage location onto the global Content Delivery Network (CDN), so that they get the fastest possible delivery to anywhere in the world. At vzaar, we absorb the cost of doing this.

The videos are moved from the Origin location on the CDN to the edge-PoPs (points of presence) around the world. This is all about ensuring faster delivery. Your videos are propagated across the CDN and cached in PoPs across the globe. Even if your videos are only played once, you will consume bandwidth during propagation.

If we didn’t propagate and cache locally, every time someone somewhere hit the play button, the video would have to be retrieved from the Origin location – and that would be slower than any of us wants to put up with. Videos that don’t get played very often are dropped out of the cache. When they do get played they have to be re-cached. This can create quite significant bandwidth consumption for long-form videos that are only occasionally played.

But it’s not just about the video itself. When a web page that contains a video loads, we load the thumbnail and the video player, ready to go into action if the viewer decides to hit the play button. While these assets are minimal, on a highly trafficked page, it all adds up. So a video that doesn’t get played very often, but sits on a page that gets a lot of visits, will increase your overall bandwidth consumption.

Finally, so that the viewer doesn’t have to continually wait, web browsers download content ahead of what is currently being watched. If you use progressive download, on a high-speed connection, you’ll download the entire viedeo, whether you view it or not. This issue is much less of a problem if you use Dash or HLS, but each web browser does this slightly differently and depends on connection speeds so can be difficult to predict.

Bandwidth Consumption In Summary

So, in summary, the Video Delivery process includes propagation and caching, loading of the player and thumbnails onto web pages, and downloads that aren’t played (in part or whole). Bandwidth consumption always will be more than simple playback. Smaller videos that are played frequently and often will have the smallest incremental consumption. And, vice versa, longer videos, occasionally played on popular pages will have the highest incremental consumption.

If you want more help in thinking through your bandwidth consumption, the Customer Success Team at vzaar are here to help you. Get in touch with any Qs!

Video Management! It may not sound like the most exciting of topics, but a little care in setting up your video hosting account can go a long way in the future. If you don’t have your video management down then you could be wasting a lot of time and effort trying to keep your account in order. And it’s my job to stop that happening.

Before I dive into some of the cool (well, you know if you’re a video nerd…) tricks that will get your vzaar account in tip top condition, first a quick recap of how the vzaar settings work.

Global Settings vs. Individual Settings

Global settings can be found in that big green bar at the top of your page. These are account wide settings. Any changes you make in this section will apply to every video in your account. Getting your global settings how you want ‘em saves you time in the long run, because you won’t have to make changes for each individual video – all the presets are in place.

Global Settings In vzaar Account

It’s a good idea to take a scan through the various tabs on the left and make sure you’re happy with all of these default settings, because the vast majority of the videos in your account are going to use them.

Account Settings Tabs in vzaar

Of course, there will be times when you *will* want a certain video to behave differently than the rest of the videos in your account. Perhaps you’ve got a particular campaign or course that needs to use a different color player (or whatever). This is where individual settings come in. You can go into the individual video and make a change – safe in the knowledge that the rest of the videos in your account remain unaffected.

By splitting out global and individual settings we allow you to save time by setting up a default ‘template’ for all your videos, whilst still giving you the flexibility to make changes on the fly. This helps should a particular video require a slight tweak.

Of course global settings assume that you’re mainly using videos in one way. It assumes that videos that don’t fit your default setup are few and far between; that it’s rare for you to need to change individual video settings.

But, as video becomes more and more prevalent throughout businesses it starts to be used in various different ways.

Let’s imagine you’re an eLearning company. You’ve got some videos which are for students eyes only. They contain the course content that you spent time and money developing . Your business is built upon charging those students to access your expertise. In this case you need to keep your videos private and secure.

At the same time, however, you’re also using videos to market your business. Here, you want as many people as possible watching them. It doesn’t make sense to restrict views. Instead, you want them public, downloadable and shareable.

Now let’s say you’ve got roughly equal numbers of these two very different types of video. For which do you choose to set up your global default settings? Either way, you’re going to spend a lot of time making individual changes to the other set of videos.

Now, remember those cool tricks I mentioned? Let coolness commence…

Use Multi User Accounts To Manage Different Global Settings

Multi User Accounts is a feature which allows you to set up different user logins under the same account. Whilst it’s primarily designed for easy team collaboration, it’s pretty flexible and you can make it work in different ways….

Per User Global Settings

Let’s go back to our example. If you’ve got some videos which you need to keep secure, and some you want to share as widely as possible, all you need to do is set up two different “users”.

One is your “security user” the other is your “marketing user”. Each of these users can then have their own global settings. All videos you upload to your secure profile will remain just that – secure. All videos you upload to your marketing profile will include social sharing, downloading, end screen text and all the other powerful video marketing features we put at your finger tips.

The video here shows you how to set up these users – be sure to enable “custom user settings” (this is the part that allows different global settings per user).

OK. Now let’s say you’ve just embarked on an entirely different video project. You’ve got a developer (or two) working on implementing a new library of videos. And you want these videos to behave in an entirely different way to the rest of your account videos.

In this case, it’s useful to set up a dev or test user profile (under that same Multi User Accounts feature). This way your devs can experiment away to their hearts content. All of your existing videos remain protected in your main account, meanwhile the devs can test out various settings to see how they work in practice.

Allow Different Videos To Play On Different Domains

And finally, for my last trick, a bit of manipulation of our domain control feature.

Domain control is a great security feature. It means that your video embed code is locked down to only the domain(s) you specify. If someone tries to embed the video elsewhere, it won’t play and their viewers will be met with an error message.

Sometimes, businesses have a few different domains on which they want different videos to play. A publisher for instance, with lots of different brand websites. In this case, you could set up a different user profile per domain.

All videos uploaded to your “domain x” user profile will only play on x.com, all videos uploaded to your “domain y” user profile will only play on y.com, all videos uploaded to your “domain z” user profile will only play on… well, you get the picture.

In Summary

So there we have it, hopefully these tips will help you to create the account structure of your dreams (well, you know, if your dreams tend to be about well organised, well maintained video hosting accounts – just me?).

Here’s your video management checklist. Follow these steps and you’ll have one great looking vzaar account :)

– Set up your global account settings and they’ll apply to all videos uploaded into your account. Every now and then, if you need to change these settings you can, using the individual video settings.

– If you find that you’re changing more and more individual video settings, consider setting up a second user profile, and using its global settings to create a secondary template for different types of videos (internal vs. external videos for example).

– Whenever you embark on a new video project, create a test user profile. Any changes you make to your test user’s global settings will not impact your main video content, so you don’t need to worry about making any mistakes.

– Finally, if you want some videos to play on one domain, while other videos to play on another, use Multi User Accounts in conjunction with Domain Control. Create a user profile for each of your domains and that should do the trick!

Our Essential Feature Set – available on all plans – comes with 5 users. This means you can create up to 5 different user profiles, which should be enough for you to play around with if you’re just starting out.

As your video content grows you may find you need a few more users to help you manage the load. Our Advanced Feature Set comes with 25 users, while the Premium Feature set has 50. This should be plenty for most clients – but if you do find yourself needing more, you can always get in touch to discuss with one of your video experts.

You can find out more about what’s included in each Feature Set here.

Happy video managing :)

vzaar Support teamMaybe you’re looking for a new video hosting and delivery service and you have some questions to help you in your evaluation?

Maybe you’re a new customer uploading a large number of videos to our service so that you can get those videos playing on your website and in front of your viewers?

Maybe you’ve been with us a while and you’d like to discuss a new feature or how we can help you as your video needs evolve? Maybe you just stumbled across vzaar and you have no idea what we do!

Regardless of who you are and what your question is, the vzaar support team is here to help.

What’s the best way to get hold of us?

There are many ways to contact us for support:

Phone

For some questions – and for many people – there is no substitute for a knowledgable technician on the end of the phone. A phone call gets you an immediate, personal response that’s interactive and secure. There’s also no restriction on the length of the message. We might answer your question in a moment or need to do some troubleshooting which can take a little longer.

You can call vzaar directly in the UK on +44 20 7820 6280 or at +1 877 831 7110 between the hours of 9am GMT (4am Eastern) and 6pm Pacific (9pm Eastern). That’s a 17-hour window each day when you can talk to a real person and get help.

Live Chat

Some questions are more easily answered – and some can only be solved – while you’re at your computer. For that reason, we have Live Chat on our website on all pages at vzaar.com:

Video_Hosting_For_Business

Just click the tab and one of our video experts will be right with you. Live Chat is a great channel because it makes sending links (e.g. to specific videos, or pages on your website) easy and error free (if you’ve ever spent 5 minutes trying to read a website URL over the phone to somebody, you’ll know what a boon this is).

Live Chat is online during the same hours as our phones. If you visit our site and you don’t see that tab, we may have taken it down for maintenance or we may be experiencing a spike in chats and our support technicians are at capacity. It’s usually back online, in either case, within 5 or 10 minutes.

Help ticket

If your question is less urgent in nature – you don’t need immediate help – or if it’s more involved and you’d like to write it up in detail, then consider opening a help ticket by clicking the “support” link at vzaar.com:

Video_Hosting_For_Business

You can also go directly there by bookmarking https://vzaar.com/help/.

On that page, click the “start a discussion” button. Then give us a little information about yourself and your query, and submit the ticket by clicking “create” and following the prompts. If your question concerns security or if you just would prefer that other vzaar customers don’t read it, check the box to make the discussion private:

Example of discussion form

The help ticket system is also a useful option if you need to attach files to your question.

The ticket system has an advantage over phone and chat as it’s available 24-hours a day. Response time for a help ticket can be very short – it’s typically measured in minutes. In 2014, 75% of all help tickets received a response in less than 4 hours.

Time to resolution can vary obviously, depending on the nature of the specific question, but most issues are satisfactorily resolved quickly – the vast majority of tickets are fully resolved within one business day.

Email

Traditional email is a good choice for many people as it makes support enquiries easy to manage as part of your regular workflow. Again, you can compose your questions – or in the case of a pre-sales enquiry, your list of requirements – at your own pace and can work through the response in your own time.

Support emails can be sent to: support@vzaar.com

Contact form

Perhaps the fastest, simplest way to send us a question. You can find the contact form at: https://vzaar.com/contact

Twitter

The 140-character limit on a Tweet can make asking a question hard, but not impossible, If Twitter is your preferred channel of communication, you can get hold of us there too. On Twitter, we are: @vzaar

Blog

We regularly update our blog with informative and, we hope, interesting articles: https://vzaar.com/blog/

At the end of each blog article, there’s a section for comments – it’s the best way to get help with specific issues covered by that article.

What do we need to know to help you?

There are many approaches to problem solving but most, if not all, will start by identifying the problem. It’s hard to solve a problem if we don’t know what the problem is!

At this early stage, a few simple but key pieces of information will go a long way to helping us to identify and work towards a solution:

Which video is having the problem?

We’re a video hosting company so many of the questions we answer are about specific videos. Before you contact us it will help to make a note of the specific video about which you’re asking. The easiest way to give us that information is to just paste in the address of the video ‘manage’ page on http://app.vzaar.com (the ‘manage’ page is the page where you manage the settings for that specific video):

video_-_Butterfly___vzaar_com

The address will always be: https://app.vzaar.com/videos/xxxxxxx where xxxxxxx is the unique vzaar video ID.

If the video is embedded in a page in your own website, it’s even more helpful for us to see the video in the page and begin there. The address of the page on your website that contains the video might look like this: http://www.awesomewebproducts.com/products/page1/index.html.

How does the problem appear?

Are you seeing an error message and, if so, what is the full text? Simple information like this will speed up diagnosis.

How is the viewer viewing the video?

We’ve spent a lot of time creating a system which ensures that your videos will play across all kinds of devices, operating systems and browsers so, whether your viewer is using Chrome on Mac OSX or Silk on a Kindle device, videos will play reliably and look great.

But, occasionally, users will have issues which are specific to their setup – they may have an out of date browser or some component which is interfering with our ability to deliver your video. It’s very helpful for us to have information about your viewer’s system details and you can get that to us quickly and easily by inviting them to visit our system details page.

Ask them to “Start Speed Test Now”. When it completes and displays the “Average Speed”, they can click the “Save As CSV” button and send us the CSV document which is saved to their hard drive.

Any other information on their machine, connection, etc. is useful. For example, a comment like “I’m in the same office as a coworker – she can see the video but I can’t” can help us quickly isolate and solve a problem.

In summary

There are many ways to contact us and get help with our service. Whether you prefer talking – or chatting online – in person with a video expert or writing up a query in more detail at your convenience, we have an appropriate channel.

You can help us to help you by gathering some basic information before you contact us. And we’ll have all your video questions answered just as soon as we possibly can. Drop us a line – always happy to talk video.